Terms of service

Last updated: 3 October 2026

Welcome to BeNeshty. These Terms of Service (the “Terms”) govern your use of our website, online store, and related services (collectively, the “Services”).

Throughout these Terms, “BeNeshty,” “we,” “us,” and “our” refer to the operator of this store, while “you” and “your” refer to any visitor, customer, or user of our Services.

By accessing our website, creating an account, placing an order, or using any part of our Services, you agree to these Terms and to any policies referenced in them. If you do not agree with these Terms, please do not use our Services.

1. Eligibility and Customer Accounts

You must have the legal capacity to enter into a binding agreement under applicable law.

If you are under the legal age of majority, you may use our Services only with the involvement and consent of a parent or legal guardian.

You are responsible for providing accurate, complete, and up-to-date information when creating an account or placing an order.

You are also responsible for keeping your account credentials secure and for all activity carried out through your account.

Please notify us promptly if you believe your account has been accessed or used without authorization.

2. Product Information

We make reasonable efforts to display product descriptions, colors, sizes, images, materials, measurements, and other product details as accurately as possible.

However, colors and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Measurements may also vary slightly between products or production batches.

Product availability is not guaranteed. We may update, discontinue, restrict, or change the quantity of any product at any time.

3. Orders and Acceptance

Submitting an order does not automatically mean that we have accepted it.

An order is considered accepted after it has been confirmed by us and, where applicable, payment has been successfully processed.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

• Stock unavailability.
• Incorrect product or pricing information.
• Payment issues.
• Suspected fraud or unauthorized transactions.
• Delivery restrictions.
• Incorrect customer information.
• Violation of these Terms.

If we cancel an order after payment has been received, we will arrange the appropriate refund using the original payment method, subject to the processing time of the relevant payment provider.

You are responsible for checking your order details, including products, sizes, colors, quantities, delivery address, phone number, and other contact information before completing checkout. Pasted markdown

4. Prices, Payment, and Promotions

Prices are shown in the currency displayed on our website or during checkout.

Any delivery fees, taxes, or other applicable charges will be displayed before you complete your order where applicable.

We may change product prices at any time. However, price changes will not affect orders that have already been accepted.

Promotional offers, discount codes, vouchers, and sale prices may be subject to:

• Specific validity periods.
• Product exclusions.
• Stock availability.
• Minimum purchase requirements.
• Separate promotional terms.

Unless otherwise stated, promotional offers and discount codes cannot be combined.

You are responsible for providing valid and accurate payment information and confirming that you are authorized to use the selected payment method.

5. Shipping and Delivery

Delivery timeframes are estimates and are provided in good faith, but they are not guaranteed.

Delivery may be affected by factors including:

• Delivery destination.
• Courier operations.
• Public holidays.
• Weather conditions.
• Product availability.
• High-demand periods.
• Circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address and valid contact information.

Additional delivery charges may apply if an order must be shipped again because the address was incorrect, the customer was unavailable, or delivery could not be completed for reasons outside our control.

Please review our Shipping Policy for current delivery terms, timeframes, areas, and applicable charges. Pasted markdown

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges / Refund Policy.

Eligibility may depend on factors including:

• Product type.
• Product condition.
• Original packaging and tags.
• Proof of purchase.
• Time elapsed since delivery.
• Whether the product falls within an excluded category.

Please review the applicable Returns & Exchanges Policy before purchasing.

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law. Pasted markdown

7. Acceptable Use

You may use our Services only for lawful personal shopping purposes.

You must not:

• Use the Services for unlawful, fraudulent, abusive, or misleading purposes.
• Attempt to interfere with the security or normal operation of the website.
• Introduce viruses, malware, malicious code, or harmful technology.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Use automated scraping or data extraction tools without our written permission.
• Copy, reproduce, resell, distribute, or commercially exploit any part of the Services without authorization.
• Infringe the intellectual property, privacy, or other rights of BeNeshty or any third party.
• Submit false or misleading information.
• Impersonate another person.
• Place orders without proper authorization.

We may restrict, suspend, or terminate access to our Services where reasonably necessary to protect our customers, business, systems, or legal rights. Pasted markdown

8. Intellectual Property

The BeNeshty name, logo, website design, photographs, graphics, product images, descriptions, text, videos, artwork, product presentation, and other original content made available through our Services are owned by or licensed to BeNeshty and may be protected by applicable intellectual property laws.

You may use our website only for personal and non-commercial shopping purposes.

No content may be copied, reproduced, modified, distributed, published, displayed, sold, or commercially exploited without prior written permission from the relevant rights holder. Pasted markdown

9. Third-Party Services and Links

Our Services may include tools, payment services, delivery providers, applications, social media features, or links operated by third parties.

These third parties operate under their own terms, policies, and privacy practices.

We are not responsible for the independent acts, omissions, availability, security, or practices of third-party services except where applicable law requires otherwise.

10. Privacy

Our collection, use, and processing of personal information are described in our Privacy Policy.

By using our Services, you acknowledge that your information may be processed by service providers that help us operate our website, process payments, prevent fraud, fulfill orders, provide delivery services, perform analytics, and provide customer support.

11. Reviews, Feedback, and Submissions

If you submit a review, comment, image, suggestion, feedback, or other content to us, you confirm that:

• You have the right to submit and share that content.
• The content is accurate and lawful.
• The content does not infringe the rights of another person or organization.

You grant BeNeshty a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, display, and use such content for operating, improving, and promoting our business, subject to applicable law and our Privacy Policy.

We may remove content that we reasonably consider unlawful, abusive, offensive, misleading, fraudulent, or inappropriate. Pasted markdown

12. Errors and Availability

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions.
• Pricing.
• Promotions.
• Availability.
• Colors or sizes.
• Delivery information.

We may correct or update such information and, where legally permitted, update or cancel affected orders.

If an accepted order is materially affected, we will contact you and provide an appropriate solution.

We do not guarantee that our Services will always be uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or restrict parts of the Services for maintenance, operational, security, technical, or legal reasons. Pasted markdown

13. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, our Services are provided on an “as available” basis.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

Subject to applicable law, BeNeshty will not be responsible for indirect, incidental, special, or consequential losses arising from your use of, or inability to use, our Services.

Where our liability may legally be limited, our total liability relating to a particular order will not exceed the amount paid by you for that order. Pasted markdown

14. Indemnity

To the extent permitted by applicable law, you agree to compensate BeNeshty for reasonable losses, liabilities, expenses, or costs arising directly from:

• Your unlawful use of our Services.
• Your material breach of these Terms.
• Your infringement of another person's rights.

15. Suspension and Termination

You may stop using our Services at any time.

We may suspend, restrict, or terminate your access if you:

• Materially breach these Terms.
• Misuse our Services.
• Engage in fraudulent or unauthorized activity.
• Create a security or legal risk.

Any provisions that should reasonably continue after termination will remain in effect, including provisions relating to intellectual property, liability, privacy, and dispute resolution.

16. Governing Law and Disputes

These Terms are governed by the laws of the Arab Republic of Egypt, without limiting any mandatory consumer rights that apply to you.

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter promptly and fairly.

If the dispute cannot be resolved informally, it will be submitted to the competent courts of Egypt, unless applicable law requires otherwise. Pasted markdown

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business operations, policies, or legal obligations.

The updated Terms will be published on this page with a revised “Last updated” date.

Changes will apply from the date they are published unless applicable law requires otherwise.

18. General Provisions

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce any provision at a particular time does not mean that we waive our right to enforce it later.

These Terms, together with the policies referenced in them and any additional terms displayed during checkout, form the agreement between you and BeNeshty concerning your use of our Services. Pasted markdown

19. Contact Us

If you have any questions about these Terms or about an order, please contact us:

BeNeshty
Email: websitebeneshty@gmail.com
Country: Egypt